Deposit Collection Software for Service Businesses

The Deposit Problem

Why Chasing Bank Transfers Costs You Bookings

You send a quote. The customer says they want to book. You send bank details and ask for a deposit. Then you wait. And wait. Days pass. You follow up. Eventually, 30% of these "confirmed" bookings never materialise because the customer found someone who made paying easier.

The friction of bank transfers kills conversions. Customers have to switch apps, enter sort codes and account numbers, set up new payees, and remember to actually send the money. Every step is an opportunity to lose the booking. Automated deposit collection removes all that friction.

Deposits Made Effortless

Collect deposits automatically and secure bookings faster

• One-Click Payment

  Customers pay their deposit with a single click when accepting their quote. PayPal handles the payment securely.

• Configurable Amounts

  Set deposits as a fixed amount or percentage of the total quote. Different amounts for different services if needed.

• Automated Workflow

  Quote accepted, deposit paid, booking confirmed — all automatic. No manual intervention required.

• Payment Tracking

  See all deposits in your dashboard. Track what's been paid, what's pending, and what's outstanding at a glance.

• Balance Payments

  Send balance payment requests for the remaining amount. Track partial payments and outstanding balances.

• Secure & Compliant

  All payments processed through PayPal with full PCI compliance. Your customers' payment data is never stored on our servers.

How Deposit Collection Works

From quote to payment in three steps

1. Customer Accepts Quote

   Your customer receives their instant quote and clicks 'Accept'. They're prompted to pay the deposit to confirm their booking.

2. Deposit Paid via PayPal

   They complete the payment through PayPal — using their PayPal account, debit card, or credit card. Fast, familiar, and secure.

3. Booking Confirmed Automatically

   Once the deposit clears, the booking is confirmed. Both you and the customer receive confirmation emails. The event syncs to your calendar.

Why Deposits Matter for Event Businesses

Deposits do more than secure revenue — they filter serious customers from time-wasters, reduce no-shows, and give you the confidence to turn away other enquiries for the same date. A business that collects deposits consistently is a business that can plan ahead.

• Reduce no-shows by up to 85% with upfront deposits
• Confirm bookings in minutes instead of days
• Eliminate awkward payment conversations
• Provide a professional, modern customer experience
• Track all payments in one dashboard
• Send balance payment reminders automatically

What Our Customers Say

Frequently Asked Questions

• Which payment methods are supported?

  Deposits are collected via PayPal, which supports PayPal accounts, debit cards, and credit cards. This covers the vast majority of UK consumers.

• Can I set different deposit amounts for different services?

  Yes. You can configure deposit amounts per service — either as a fixed amount (e.g. £50) or a percentage of the total quote (e.g. 25%). Different services can have different deposit requirements.

• What happens if a customer doesn't pay the deposit?

  The booking remains in a 'pending' state until the deposit is received. You can send automated reminders to customers who haven't paid, or manually follow up from your dashboard.

• How do I handle balance payments?

  Valora tracks the deposit and outstanding balance for each booking. You can send a balance payment request to the customer at any time — before the event, on the day, or after. They pay online through the same secure process.

• Are there transaction fees?

  Valora doesn't charge any transaction fees on top of your subscription. PayPal charges their standard processing fees (typically 2.9% + 30p for UK transactions).

• Is it secure?

  Absolutely. All payments are processed through PayPal's secure infrastructure with full PCI DSS compliance. We never store credit card or bank details on our servers.

Stop Chasing Deposits. Start Collecting Them.

Set up automated deposit collection and secure every booking instantly with Valora.

• 30-day free trial
• PayPal integration
• Automated collection
• Cancel anytime